Sha Jewellers Privacy Policy

Last Updated: 25 June 2024

At Sha Jewellers ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

By using our website or providing your information, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Contact details (email, phone number, address)

  • Payment information (credit/debit card, UPI, bank details)

  • Government ID (for high-value purchases, as required by law)

B. Non-Personal Information

  • Browser type, IP address, device details

  • Website usage data (pages visited, time spent)

  • Cookies & tracking technologies (for analytics & personalization)

C. Automatically Collected Data

  • Purchase history & preferences

  • Customer service interactions


2. How We Use Your Information

We use your data for:
Order Processing – To fulfill purchases, deliveries, and payments.
Customer Support – To respond to inquiries, refunds, or complaints.
Legal Compliance – For fraud prevention and regulatory requirements (e.g., GST, KYC for high-value gold sales).
Marketing – To send promotions, discounts, or updates (only with consent).
Website Improvement – To enhance user experience and product offerings.


3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share it with:

  • Payment gateways (Razorpay, Paytm, etc.) for secure transactions.

  • Shipping partners (Delhivery, FedEx, etc.) for order delivery.

  • Legal authorities if required by law (e.g., tax audits, fraud investigations).

  • Third-party service providers (only for business operations, under confidentiality agreements).


4. Data Security

We implement industry-standard measures to protect your data:

  • SSL encryption for online transactions.

  • Secure servers with restricted access.

  • Regular security audits to prevent breaches.

However, no method is 100% secure—we cannot guarantee absolute security.


5. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Withdraw consent (where applicable).

To exercise these rights, email us at support@shajewellers.com.


6. Cookies & Tracking

We use cookies to:

  • Remember user preferences.

  • Analyze website traffic via Google Analytics.

  • Enable targeted ads (if you opt in).

You can disable cookies in your browser settings, but some website features may not work properly.


7. Third-Party Links

Our website may contain links to other sites (e.g., payment gateways). We are not responsible for their privacy practices.


8. Policy Updates

We may update this policy periodically. The latest version will always be posted on our website with the "Last Updated" date.


9. Contact Us

For privacy-related concerns, contact:
📞 +91 8464054652
✉️ support@shajewellers.com
🏢 9/389-A, Main Bazar Rd, Tadpatri, Anantapur District, Andhra Pradesh, 515411


By using Sha Jewellers, you agree to this Privacy Policy. Thank you for trusting us with your jewelry needs! 💎✨