Sha Jewellers Privacy Policy
Last Updated: 25 June 2024
At Sha Jewellers ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.
By using our website or providing your information, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Name
Contact details (email, phone number, address)
Payment information (credit/debit card, UPI, bank details)
Government ID (for high-value purchases, as required by law)
B. Non-Personal Information
Browser type, IP address, device details
Website usage data (pages visited, time spent)
Cookies & tracking technologies (for analytics & personalization)
C. Automatically Collected Data
Purchase history & preferences
Customer service interactions
2. How We Use Your Information
We use your data for:
✔ Order Processing – To fulfill purchases, deliveries, and payments.
✔ Customer Support – To respond to inquiries, refunds, or complaints.
✔ Legal Compliance – For fraud prevention and regulatory requirements (e.g., GST, KYC for high-value gold sales).
✔ Marketing – To send promotions, discounts, or updates (only with consent).
✔ Website Improvement – To enhance user experience and product offerings.
3. Data Sharing & Disclosure
We do not sell your personal information. However, we may share it with:
Payment gateways (Razorpay, Paytm, etc.) for secure transactions.
Shipping partners (Delhivery, FedEx, etc.) for order delivery.
Legal authorities if required by law (e.g., tax audits, fraud investigations).
Third-party service providers (only for business operations, under confidentiality agreements).
4. Data Security
We implement industry-standard measures to protect your data:
SSL encryption for online transactions.
Secure servers with restricted access.
Regular security audits to prevent breaches.
However, no method is 100% secure—we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Opt out of marketing communications.
Withdraw consent (where applicable).
To exercise these rights, email us at support@shajewellers.com.
6. Cookies & Tracking
We use cookies to:
Remember user preferences.
Analyze website traffic via Google Analytics.
Enable targeted ads (if you opt in).
You can disable cookies in your browser settings, but some website features may not work properly.
7. Third-Party Links
Our website may contain links to other sites (e.g., payment gateways). We are not responsible for their privacy practices.
8. Policy Updates
We may update this policy periodically. The latest version will always be posted on our website with the "Last Updated" date.
9. Contact Us
For privacy-related concerns, contact:
📞 +91 8464054652
✉️ support@shajewellers.com
🏢 9/389-A, Main Bazar Rd, Tadpatri, Anantapur District, Andhra Pradesh, 515411
By using Sha Jewellers, you agree to this Privacy Policy. Thank you for trusting us with your jewelry needs! 💎✨