Sha Jewellers Shipping Policy

Last Updated: 25 June 2024

At Sha Jewellers, we ensure safe and timely delivery of your precious jewelry. Please review our shipping policy before placing your order.

1. Shipping Areas

We currently ship across India only. International shipping is not available at this time.

2. Processing Time

  • Standard Orders: 1-2 business days processing

  • Custom/Made-to-Order Jewelry: 7-10 business days processing

  • Festive Seasons: Additional 1-2 days processing time may apply

3. Delivery Timeframes

Shipping MethodEstimated Delivery TimeStandard Shipping3-7 business daysExpress Shipping2-4 business daysSame-Day Delivery*Within 24 hours (select pin codes)

*Available in major cities only

4. Shipping Charges

  • Free Shipping on orders above ₹10,000

  • Flat ₹100 for orders below ₹10,000

  • Express Shipping: Additional ₹200

  • Same-Day Delivery: ₹500 (where available)

5. Order Tracking

  • You will receive SMS/email with tracking details once shipped

  • Track your order on our website or courier partner's portal

6. Shipping Partners

We work with trusted logistics providers:

  • Delhivery

  • Blue Dart

  • FedEx

  • India Post (for remote areas)

7. Special Instructions

  • High-Value Orders (₹2 lakhs+):

    • Requires OTP verification at delivery

    • Mandatory ID proof submission

  • Gift Orders:

    • Include gift message at checkout

    • No price visible in package

8. Delivery Issues

If you face any delivery problems:

  • Undelivered Package: Contact us within 7 days

  • Wrong Address: Notify us immediately (rerouting charges may apply)

  • Failed Delivery Attempts: 3 attempts max, then returned to us

9. Important Notes

  • Signature Required: All deliveries require recipient signature

  • Insurance: All shipments are fully insured

  • Weekends/Holidays: Not counted as business days

  • Remote Areas: May take 2-3 extra days

10. Contact Us

For shipping inquiries:
📞 +91 8464054652 (Mon-Sat, 10AM-7PM)
✉️ support@shajewellers.com

Note: Delivery times are estimates and may vary due to unforeseen circumstances like weather, strikes, or customs delays (for international).

We appreciate your trust in Sha Jewellers! Your precious order is our priority. 💎✨