Last Updated: 25 June 2024
Welcome to Sha Jewellers. These Terms and Conditions govern your use of our website, purchases, and interactions with our business. By accessing our website or making a purchase, you agree to comply with these terms. Please read them carefully.
Sha Jewellers is a registered jewelry business based in Tadpatri, Andhra Pradesh, specializing in gold jewelry.
All transactions are subject to Indian laws and regulations.
By using our services, you confirm that you are at least 18 years old or have legal guardian consent.
All gold jewelry is sold based on the prevailing market price of gold, plus making charges, GST, and other applicable taxes.
Product images are for representation; actual items may vary slightly in color, design, or weight.
We reserve the right to modify prices without prior notice due to gold market fluctuations.
Orders are confirmed only after full payment is received.
Accepted payment methods: Credit/Debit Cards, Net Banking, UPI, EMI (if applicable), and Cash on Delivery (if available).
For custom orders, a partial advance may be required.
Delivery timelines are estimates and may vary due to unforeseen circumstances.
Shipping charges (if applicable) will be displayed at checkout.
Customers must inspect the jewelry at delivery and report any damage within 24 hours.
Gold jewelry (non-customized): Exchange or store credit within 7 days with original invoice and intact packaging.
Customized jewelry: No returns or exchanges unless defective.
Defective items: Return within 7 days for repair/replacement.
All gold jewelry above 10 grams is BIS-hallmarked as per Indian standards.
Customers will receive a purchase invoice detailing purity, weight, and making charges.
Orders can be canceled within 12 hours of placement.
Custom orders cannot be canceled once production begins.
Manufacturing defects are covered under warranty for 3 months.
Damage due to wear & tear, mishandling, or alterations is not covered.
Personal data is collected for order processing and will not be shared without consent (except for legal compliance).
Payment details are securely processed via encrypted gateways.
We are not liable for indirect damages (e.g., loss of profits) arising from product use.
Maximum liability is limited to the order value.
These terms are governed by Indian law.
Disputes will be subject to the jurisdiction of courts in Anantapur District, Andhra Pradesh.
We may update these terms; the latest version will be posted on our website.
For any queries, contact:
📞 +91 8464054652
✉️ support@shajewellers.com
🏢 9/389-A, Main Bazar Rd, Tadpatri, Anantapur District, Andhra Pradesh, 515411
By purchasing from Sha Jewellers, you agree to these Terms & Conditions.